77n7 Privacy Policy

This Privacy Policy ("Policy") describes how 77n7 ("the Platform", "we", "us", or "our") collects, uses, stores, and shares personal data relating to users ("you", "your", or "the Player") of the 77n7 website and associated services, including online casino games, sports betting, and payment processing (collectively, "the Services"). This Policy forms part of the 77n7 Terms and Conditions and is incorporated into them by reference. By registering an account or using the Services, you confirm that you have read and understood this Policy.

77n7 is committed to protecting the privacy and personal data of its players. We process personal data only where there is a lawful basis for doing so and take all reasonable technical and organisational measures to secure the data we hold. This Policy sets out your rights in respect of your personal data and explains how to exercise them. If you have any questions about this Policy, please contact us at [email protected].

77n7 collects personal data only to the extent necessary to provide the Services and comply with applicable legal obligations. The categories of personal data we collect include the following:

• Identity data: full name, date of birth, gender, and copies of identity documents (such as a national ID card or passport) provided during account verification.
• Contact data: mobile phone number, email address, and residential address (city/district level) as provided at registration.
• Financial data: payment method identifiers (such as your registered bKash or Nagad number), transaction history, deposit amounts, withdrawal amounts, and balance history.
• Technical data: IP address, device type, browser type and version, operating system, session start/end times, and referring URL, collected automatically when you access the platform.
• Usage data: game history (games played, bet amounts, win/loss records), session duration, feature interactions, promotional offers claimed, and responsible gaming tool settings activated on your account.
• Communications data: the content of any support chat conversations, email exchanges, or feedback submissions you have made to 77n7, together with the date and time of those communications.

We collect personal data directly from you (at registration and during use of the Services), automatically through your use of the platform (technical and usage data), and from third-party service providers where necessary for identity verification or payment processing purposes.

77n7 uses the personal data we collect for the following purposes, each of which is supported by a lawful basis as described in Section 4 of this Policy:

• Account creation and management: to register your player account, verify your identity, maintain your account balance and game history, and communicate essential account information to you.
• Service delivery: to process your deposits and withdrawals through bKash, Nagad, Rocket, and other approved payment channels; to give you access to casino games and sports betting; and to deliver promotional offers you have opted into.
• Legal compliance: to comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, age verification requirements, and any other applicable legal or regulatory obligations.
• Fraud prevention and security: to detect, prevent, and investigate fraud, money laundering, collusion, bonus abuse, multi-accounting, and other prohibited activities; to protect the security and integrity of the platform.
• Responsible gaming: to monitor gambling patterns, identify indicators of problem gambling, and apply responsible gaming tools (deposit limits, session alerts, self-exclusion) where triggered by player settings or internal risk flags.
• Platform improvement: to analyse aggregated, anonymised usage data in order to improve the performance, usability, and game selection of the platform. No individual player is identified in these analytical processes.

77n7 does not use your personal data for any purpose other than those set out above. We do not use your data to build advertising profiles, to serve behavioural advertising to you, or to share with data brokers or marketing aggregators.

77n7 processes personal data only where one of the following lawful bases applies:

• Contractual necessity: processing that is necessary to perform our contract with you — for example, creating your account, processing deposits and withdrawals, providing access to games, and delivering bonuses you have claimed.
• Legal obligation: processing that is required for 77n7 to comply with applicable laws and regulations — including AML/KYC obligations, age verification requirements, and responding to lawful requests from regulatory or law enforcement authorities.
• Legitimate interests: processing necessary for the purposes of 77n7's legitimate business interests — specifically, fraud detection and prevention, platform security, and the improvement of our services — provided those interests are not overridden by your privacy rights.
• Consent: for any processing activity that is not covered by the above bases — for example, sending optional promotional communications by email or SMS — we will ask for your explicit consent before doing so, and you may withdraw that consent at any time by contacting support.

77n7 does not sell, rent, or trade your personal data. We share your personal data with third parties only in the following limited circumstances, and only to the extent necessary for the relevant purpose:

• Payment processors: we share your registered payment method identifier and transaction details with bKash, Nagad, Rocket, Upay, and selected banking institutions solely to process your deposit and withdrawal transactions. These providers act as independent data controllers in respect of the transaction data they receive.
• Game providers: game studios (such as Pragmatic Play, Evolution Gaming, Spribe, and others) may receive anonymised session tokens and bet data necessary to run their games. No directly identifying personal data (name, contact details, financial account numbers) is passed to game providers.
• Identity verification providers: where required to fulfil KYC or AML obligations, we may share identity and document data with third-party verification services. These providers are bound by strict data processing agreements and may only use the data for the purpose of verification.
• Legal and regulatory authorities: we will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, court order, or lawful regulatory direction. We will notify you of any such disclosure where legally permitted to do so.

77n7 takes the security of payment data with particular seriousness. Full payment account credentials (such as your bKash or Nagad PIN, bank account passwords, or card numbers) are never stored by 77n7 and are never transmitted through our platform. Payment transactions are processed directly through the encrypted APIs of our payment partners; 77n7 receives only a transaction confirmation and a masked identifier (such as the last four digits of your registered mobile number or a transaction reference ID).

Your transaction history (deposit and withdrawal amounts, dates, and payment method type) is retained as part of your account record for the duration required by applicable legal and regulatory obligations, including AML record-keeping requirements. This financial history is used exclusively for account management, withdrawal processing, and compliance purposes and is not shared with any party other than as described in Section 5 above.

77n7 uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device by your browser when you visit the 77n7 site. We use only the following categories of cookies:

• Essential cookies: required for the platform to function correctly. These include session authentication cookies (which keep you logged in during your session), security tokens (which protect against cross-site request forgery), and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: used to remember your preferences (such as your preferred language and responsible gaming settings) so that you do not need to re-enter them on each visit. These may be disabled through your browser settings, though doing so may affect your platform experience.
• Analytics cookies: we use anonymised, aggregated analytics to understand how players navigate and use the platform, which helps us identify and fix usability issues. No individual player is identified in this data. Analytics cookies may be disabled through your browser settings.

77n7 does not use advertising cookies, retargeting cookies, or any tracking technology that shares your browsing behaviour with third-party advertising networks. You can manage or delete cookies at any time through your browser's cookie settings. Disabling essential cookies will impair platform functionality; disabling functional or analytics cookies will not prevent you from using the platform.

77n7 retains personal data only for as long as is necessary for the purposes described in this Policy or as required by applicable law. The following general retention periods apply: active account data (identity, contact, financial, and usage data) is retained for the duration of your account and for a minimum of five years after account closure, in order to meet AML record-keeping obligations. Communications data is retained for two years from the date of the communication. Technical and session data is retained for a rolling period of twelve months.

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. Where anonymised data is retained beyond the retention period (for aggregated analytics purposes), it cannot be re-linked to any identifiable individual and does not constitute personal data for the purposes of this Policy.

77n7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include: SSL/TLS encryption for all data in transit between your device and our servers; encryption of sensitive data fields (including identity document data) at rest in our databases; access controls that restrict staff access to personal data on a strict need-to-know basis; regular security assessments and penetration testing of platform infrastructure; and incident response procedures to manage and report data breaches in accordance with applicable legal requirements.

While 77n7 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 77n7 will notify affected players without undue delay and will take all necessary steps to contain the breach and mitigate any harm. You can help protect your account by using a strong, unique password, keeping your login credentials confidential, and logging out of your account when using a shared or public device.

As a player on the 77n7 platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days of receipt.

• Right of access: you may request a copy of all personal data 77n7 holds about you, together with information about how that data is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations (such as AML record-keeping requirements).
• Right to restrict processing: in certain circumstances you may request that we restrict our use of your personal data — for example, while you contest the accuracy of the data or the lawfulness of our processing.
• Right to data portability: where we process your data by automated means on the basis of your consent or a contract with you, you may request a copy of that data in a structured, commonly used, machine-readable format.
• Right to object: you may object to processing based on our legitimate interests. You also have the absolute right to object to the use of your personal data for direct marketing purposes at any time.

Please note that some rights are subject to limitations — for example, we cannot erase data that we are legally required to retain, and we may need to verify your identity before fulfilling any data rights request. We will always explain any limitation that applies to a specific request when we respond to you.

The 77n7 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, that data will be immediately deleted and the associated account closed. If you believe that a person under 21 has registered an account on 77n7, please notify us immediately at [email protected].

The 77n7 platform may contain references to third-party game providers whose games are embedded within the platform interface. While 77n7 takes reasonable steps to ensure that its game providers maintain appropriate data protection standards, 77n7 is not responsible for the privacy practices of third-party providers in respect of data that those providers collect independently through their own systems. We recommend reviewing the privacy policies of any third-party game providers whose games you play if you have concerns about how they handle your data.

77n7 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or platform features. When material changes are made, we will notify registered players by email to the address associated with their account and will publish the updated Policy on this page with a revised Last Updated date.

Your continued use of the 77n7 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the changes, you must stop using the platform and contact support to close your account. We encourage you to review this Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 77n7 holds about you, please contact our support team. We are available 24/7 and will respond to all privacy-related enquiries within 30 days.

Email: [email protected]